Avionics still not working in the TBM 930 and Cessna's

  • Avionics still not working in the TBM 930 and Cessna's, have upgraded the avionics systems to some aircraft and now the avionic screens up and running, "but" yes that word again am unable to interact with the controls.

    A message comes up ( press ? and hold to interact with panel) has anyone come across this before and how do you get ride off this tech problem.

    Appreciate any help I can get.